Service Housekeeper - Private Household in Miami

The Opportunity

A distinguished private household in Miami is seeking a polished and service-focused Service Housekeeper to join a high-performing private residence team.

This is a high-trust private household position combining high-standard housekeeping and cleaning with discreet, principal-facing guest service. It supports a high-profile Principal with household presentation, organisation, hosting readiness, and day-to-day residence support, and requires someone present, proactive, attentive, and equally at home maintaining an immaculate residence and serving guests well.

This role would suit a skilled private-household housekeeper who already serves, or a polished professional from five-star hotels, private villas, or yacht interiors. Cleaning and household presentation are a core part of the role, alongside guest service.

About the Residence and Household

The residence is a private home being established as the Principal’s primary base in Miami from late 2026, with travel back and forth in the months before move-in.

The Principal travels frequently and unpredictably throughout the year. As a result, the household must be ready to host on short notice, or sit quietly for weeks at a time, depending on the Principal’s schedule.

The on-site team includes a House Manager, two Housekeepers, a Private Chef, and a Driver. The Housekeepers support both service and cleaning, and there is no formal Butler within the residence. For this reason, the household is seeking a polished Service Housekeeper who can strengthen the team’s service capability while maintaining high cleaning and presentation standards.

Please note that a small dog lives at the residence, so candidates must be pet-friendly and comfortable assisting with occasional dog-related duties.

The House Manager runs the on-site team and reports to a Global House Manager, who oversees the wider multi-residence portfolio.

Why this role

This is a setup hire. You will help bring a new private residence to life, working with the House Manager to establish cleaning, housekeeping, and service standards and embed the rhythms of the house from a blank canvas. The first six months will define how the residence runs for years afterwards.

Possible travel during the setup phase may be required to support the Principal at other residences or hotels. This is an excellent opportunity for a service-led housekeeping professional in Miami who brings strong standards of cleaning, presentation, household organisation, discretion and quiet anticipation.

It is particularly well suited to a skilled housekeeper who is confident serving guests, or to a polished luxury hospitality or yacht interior professional comfortable with both cleaning and service.

Key Responsibilities

Household presentation and cleaning

• Ensure the residence is clean, organised, stocked, and always guest-ready.
• Perform general and deep cleaning as part of the rota.
• Support household readiness before, during, and after the Principal’s visits.
• Keep the residence prepared to receive at short notice.
• Maintain calm, consistent upkeep during quieter periods.
• Maintain service areas, storage spaces, guest areas, and household supplies.
• Assist with errands, groceries, and basic household admin when required.

Principal-facing service

• Provide polished, discreet, and service-focused support to the Principal and guests.
• Serve refreshments and respond promptly to household requests.
• Maintain a calm, attentive presence throughout the residence.
• Anticipate needs while respecting privacy, boundaries, and household protocol.
• Represent the household with discretion, integrity, and professionalism.

Laundry, ironing and wardrobe support

• Manage laundry, ironing, steaming, folding, and garment presentation with precision.
• Support wardrobe care and high-standard garment handling where required.
• Maintain strong attention to detail across linens, clothing, and household fabrics.
• Ensure laundry areas remain organised, clean, and properly stocked.

Team support

• Report to the House Manager and support the wider household team.
• Work collaboratively with the House Manager, Housekeepers, Private Chef, Driver, and wider household structure.
• Follow household standards, routines, and rota requirements.
• Support the team environment where service and housekeeping responsibilities overlap.
• Assist with occasional dog-related duties when needed.

Requirements

Must-haves

• Fully eligible to work in the US.
• Fluent English and Spanish speaker.
• Based in, or able to work reliably in, Miami, Florida.
• Proven experience in a private household, luxury residence, five-star hospitality environment, yacht interior, or similar high-end setting.
• High standards of cleanliness, organisation, and household presentation.
• Strong service mindset with polished personal presentation.
• Confident serving refreshments and responding to Principal or guest requests.
• Excellent laundry, ironing, steaming, folding, and garment care skills.
• Discreet, calm, emotionally intelligent, and highly professional.
• Comfortable working around a high-profile Principal and guests.
• Flexible to work weekends, holidays, and irregular shifts as part of a rota.
• Comfortable working in a residence where schedules may change at short notice.
• Pet-friendly and comfortable around a small dog.
• Able to assist with occasional dog-related duties.
• Confident working without constant supervision; proactive and self-starting.
• Familiarity with Google Docs, Google Sheets, WhatsApp, and basic household technology.
• Strong work ethic, high standards, and excellent attention to detail.

Strong advantage

• Experience in a UHNW private household or high-profile private residence.
• Formal service, table service, drinks service, or guest service experience.
• Luxury hospitality, five-star hotel, villa, chalet, or private estate experience.
• Yacht Steward, Yacht Stewardess, Chief Stew, Second Stew, or yacht interior background.
• Wardrobe care, fine laundry, luxury garment care, or packing and unpacking experience.
• Experience working as part of a structured household team.

Working in this household

The household requires someone polished, discreet, flexible, and genuinely service-led.

The successful candidate will understand that the role combines high-standard housekeeping and cleaning with principal-facing service. They will be confident moving between cleaning, laundry, organisation, household presentation, guest readiness, and service without treating the role as cleaning-only or service-only.

The residence may need to be ready to host on short notice, or may remain quiet for weeks depending on the Principal’s travel schedule. The right candidate will be calm and consistent in both scenarios.

The cultural register is calm, private, professional, and detail-focused. The household values quiet anticipation, strong boundaries, consistency, and high standards.

Practical Information

• Contract: Full-time.
• Location: Miami, Florida, USA.
• Salary: $65,000–$95,000
• Working pattern: Flexible schedule, including weekends and irregular shifts as part of a rota.
• Languages: Fluent English and Spanish required. Additional languages advantageous.
• Right to work: Fully eligible to work in the US.
• Role type: Housekeeping and service-led private household support. Cleaning is a core part of the role.
• Reporting line: House Manager, with wider oversight from the Global House Manager.
• Household structure: A House Manager, two Housekeepers, Private Chef, and Driver.
• Residence profile: Private home being established as the Principal’s primary Miami base from late 2026.
• Pet: A small dog lives at the residence.

Application Process

Please note: Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please assume your application has not been successful on this occasion.