Lifestyle Manager, İstanbul, Türkiye

• Location: İstanbul, Türkiye
• Languages: Turkish essential, spoken and written. Good level of English required.
• Contract: Full-time, subject to client confirmation
• Working Pattern: Shift-based coverage across daytime and evening hours; occasional on-call for service emergencies, subject to client confirmation

Overview

Oplu is leading the search for a Lifestyle Manager to join an international lifestyle management group serving Members worldwide, based in İstanbul.

Turkish is essential for this position; a good level of spoken and written English is also required.

Who this role suits

This role is best suited to an experienced concierge, Lifestyle PA, guest relations, or luxury hospitality professional with a strong service instinct and confident telephone and email manner.

The successful candidate will be comfortable working in a fast-moving, CRM-led environment, holding multiple requests in parallel, and taking full ownership of each request from first contact to final confirmation.

Key Responsibilities

Lifestyle and leisure requests

• Research and arrange travel, restaurant and club reservations, health and beauty, gifts, and tickets for sports, theatre, and concerts.
• Handle incoming Member requests by telephone and email with professionalism and consistency.
• Deliver a high standard of personalised, thoughtful service.

End-to-end request management

• Own each request from first contact through research, action, and confirmation.
• Set realistic timelines and keep Members updated throughout the process.
• Provide considered, high-quality suggestions aligned with Member preferences.

Proactive service and CRM

• Anticipate related requirements, including transfers, spa arrangements, and check-in timing, and act on them proactively.
• Log all activity in the internal CRM.
• Maintain accurate Member profiles and preferences.
• Liaise with internal teams where required to keep service delivery seamless.

Requirements

Must-haves

• Turkish essential, spoken and written.
• Good level of English, spoken and written.
• Proven experience in luxury lifestyle management, concierge services, private client services, or high-end hospitality.
• Strong organisation and follow-through across multiple parallel requests.
• Clear, professional telephone and email communication.
• Comfortable in a CRM-led service environment.
• Proactive, service-led, and calm under pressure.

Strong advantage

• Prior experience as a Lifestyle PA, Social PA, Private PA, or Concierge to UHNW or HNW individuals within a private household, Single Family Office, or Private Office.

Application Process

Apply via the form on this page. Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please assume that your application has not been successful on this occasion.