Hybrid Client Development Manager Job for Global Recruitment Agency

CLIENT DEVELOPMENT MANAGER FOR GLOBAL RECRUITMENT AGENCY

• Hybrid | London, UK
• Competitive Salary | Transparent Uncapped Commission + Bonus Scheme
• Permanent Contract
• Soho Friends & Soho Works memberships

About the role

As a Client Development Manager, the entire client experience starts with YOU. You will work with the delivery team to identify and maximise new business opportunities in existing clients and leverage all opportunities across major key/house accounts. You will work with the MDs to implement office procedures to promote and build a trusted business name and to hire and train a team of junior recruiters and resourcers.

Our ideal person

You TAKE PRIDE in your work. You care about the service you deliver. You SERVE not sell.

You must be naturally CURIOUS and LIKEABLE. You enjoy speaking to people (no matter their position) and can listen and understand people’s needs.

You must be COACHABLE and strive to be a WORLD CLASS. You must enjoy mastering your skills and strive to deliver excellence every time.

You must have high INTEGRITY. You honour what is right for your candidates and clients and that includes being able to say “no” when someone is not a fit. Doing the right thing has to be more important to you than making the sale.

We LOVE what we do, have a lot of fun and enjoy an amazing team environment. It’s integral that you enjoy working as part of a team.

What we’re looking for

We are looking for a TOP PERFORMING recruiter, salesperson or business developer/client relations professional with at least 5 years’ experience who will join our team.

• Ambitious, sales driven and goal oriented individuals
• A genuine passion for recruitment
• Confidence in your communication style with a great command of the English language
• An analytical mindset to produce excellent research and results
• Attention to detail is key

About us

We are a dynamic and fast-growing business with a team of superstars who consistently deliver exceptional results for our candidates and clients.

If you are going to work with us, you need ENERGY, a “CAN-DO” ATTITUDE, ENTHUSIASM and MASSIVE DEDICATION. If you are a dabbler, or your favourite phrase is “yeah but” we are not the right team for you.

Here at Chace, we’re all about community and we celebrate personal talent, entrepreneurial spirit, mastery and purpose. We believe that everyone should have the opportunity to be inspired by what they do. Having great people around us is key to our success and we’ll support you and give you the autonomy to reach your big goals.

We are a specialist recruitment agency placing excellent talent with exceptional employers around the world. Based at a West London co-working space as part of the Soho House Group, you'll be provided with a MacBook, iPhone, and all the tools you need to be successful in your role, including working with one of the best tech stacks in the industry! You will report to the Managing Directors and will be working alongside a team of specialist Recruitment Consultants and Resourcers.

Values we care about

• EXCELLENCE – We love doing our ordinary jobs extraordinarily well
• TRANSPARENCY – We believe our transparency leads to others’ transformation
• RESOURCEFULNESS – Where there’s a will, there’s a way
• EAGERNESS TO LEARN AND PROGRESS – We don’t always know the answer, but we are eager to learn
• OPEN-MINDEDNESS AND ADAPTABILITY – Respect all ways. Always

Your Responsibilities outlined

• To contribute to the strategic direction of the business through identifying and creating commercial ‘recruitment solutions’ for major business wins
• To identify and maximise new business opportunities in existing clients and leverage all opportunities across major key/house accounts
• To achieve specific new business targets and growth goals
• Identifying, assessing, and engaging with skilled candidates through proactive recruiting techniques
• Client account management and client retention
• Meeting both personal and office agreed KPIs/Deliverables
• Overseeing candidate vetting and background checks
• CV advice and formatting
• Interview planning and advice
• CRM and ATS management
• Working with the Managing Directors to strategize on advertising opportunities
• Briefing the Recruitment Team on individual mandates and on areas for growth within our specialist divisions
• Mentorship/training to junior consultants

On top of a competitive salary, we also offer the following benefits:

• Hybrid working from the London office if based in commutable distance (remote working options can be discussed for the right candidate)
• Transparent uncapped commission structure which supports you to more than double your salary!
• Unlimited bonus potential including; restaurant vouchers and Apple products for meeting targets
• If based in London you will be eligible for a Soho Friends membership (part of the Soho House Group), which includes preferential rates across Soho House globally and invites to members-only events, plus discounts across some Soho House Group Restaurants and Cinemas, room rates, Cowshed Spa, Soho Home and more
• Team activities and well-being in the office, such as; Monday meditation, Friday drinks trolley, and holiday theme activities
• Company Pension Scheme
• 22 days annual leave, plus UK bank holidays

So, what are you waiting for? Please upload your CV with a punchy paragraph as to why you’d like to work with us and apply now!