Customer Service Assistant for Health and Wellbeing Scaleup

CUSTOMER SERVICE ASSISTANT FOR HEALTH AND WELLNESS SCALEUP IN LONDON

• London, UK | On-Site
• Temp to Perm Contract | Full Time
• Up to £35,000DOE
• ASAP Start Date

Chace People is looking for a superstar candidate to join a dynamic and passionate team that's revolutionizing their industry! As a Customer Care Agent, you'll play a vital role in educating and supporting our clients customers in their journey towards a healthier, more connected life.

Our client is dedicated to providing the best quality product possible and is looking for someone who shares their passion and is ready to help them navigate the growing demand for their products.

You'll work alongside a team of experts and have the opportunity to learn and grow in a supportive, fast-paced environment.

What will I be doing?

In this role, you'll be responsible for providing general customer support via phone, email, and online chat, managing our social media presence, and liaising with internal and external teams to ensure a seamless customer experience. While no prior knowledge is required, excellent communication skills and a passion for our brand values are a must.

Relevant skills and experience:

To succeed in this role, you should have at least 2 years of experience in a customer service role and be familiar with help desk management solutions such as Zendesk. Experience working with complete commerce platforms like Shopify or Magento and social media management tools like Hootsuite is essential.

What are the hours?

We're currently looking for flexible candidates who can work across weekday and weekend shifts, up to 37.5 hours per week. This is a temporary role for a freelance contractor with the potential to move onto a permanent contract for the right candidate.

This is a great opportunity to join an exciting, growing company and if this sounds like the right role for you, then please do get in touch.

Only candidates with the relevant experience and excellent checkable references need apply.