Head of Human Resources Job for Prestigious Hotel & Estate

HEAD OF HUMAN RESOURCES FOR PRESTIGIOUS HOTEL & ESTATE 

• Location: London, UK
• Salary: Competitive (DOE)
• Contract: 12-month, renewable term
• Start Date: No later than first week of January 2025

The Chace People team is looking for a seasoned Head of Human Resources (HR) who will play a pivotal role in shaping the HR strategy for a luxury hospitality environment with a high-profile reputation. This exclusive establishment is renowned for its exceptional standards of service and is under the ownership of a prominent client, offering a unique opportunity to work within an esteemed, luxury setting.

Job Overview:

The Head of HR will oversee all HR functions, ensuring policies, strategies, and initiatives align with the high standards of the establishment, reinforcing its luxury brand and culture of excellence. This leadership role is key to driving employee engagement, fostering a positive work environment, and supporting the growth of the organisation. The successful candidate will bring over 12 years of HR expertise, particularly within large hotels or luxury hospitality environments, along with a strategic, hands-on approach to shaping HR initiatives that directly contribute to the ongoing success of the estate’s luxury operations.

Key Responsibilities:

• HR Strategy & Leadership: Develop and implement HR strategies that support the establishment’s vision and uphold its high standards in luxury service and hospitality.
• Talent Acquisition & Management: Lead efforts to attract top-tier talent, particularly for niche luxury roles, and drive performance management and talent development programmes.
• Employee Engagement & Culture: Champion a culture of excellence, inclusivity, and ongoing development, implementing initiatives that engage employees and align with the organisation’s values.

• Policy & Compliance: Ensure adherence to UK employment laws and regulatory requirements. Create and implement policies that reflect both legal obligations and the brand’s ethos.
• Training & Development: Oversee learning and development initiatives, ensuring employees are well-equipped with the skills and knowledge to maintain the establishment's exceptional standards.
• Employee Relations: Act as the primary contact for employee relations issues, providing guidance and resolution strategies to promote a positive and respectful work environment.
• Compensation & Benefits: Lead competitive compensation and benefits strategies to attract and retain high-calibre talent, ensuring alignment with the market and company values.
• Stakeholder Collaboration: Work closely with senior leadership and department heads to understand operational needs, supporting strategic growth and HR objectives.

Requirements:

• Over 12 years of progressive HR experience particularly within large hotels or luxury hospitality environments. Solid experience in shaping and executing HR strategies at a senior level is crucial to success in this role.
• A strategic mindset with a proven track record of aligning HR initiatives with organisational goals.
• In-depth knowledge of UK employment laws and HR best practices.
• Exceptional interpersonal, communication, and leadership skills, with the ability to engage and influence stakeholders at all levels.
• A proactive and solution-oriented approach, with the ability to handle sensitive matters with discretion and professionalism.

Why Join?

This is a rare opportunity to join a prestigious organisation, where your expertise will be integral in shaping the workplace culture and employee experience within a luxury hospitality setting. By contributing to an environment of exclusivity and excellence, you will play a key role in driving the organisation’s continued success.

Confidential Application Process:

Please submit your application through our secure ChacePortal. We respect your privacy; all applications and inquiries will be treated with the highest level of confidentiality.